Cart Bots, Scripts, and Spam

Cart Insights presents cart activity based on shop events made available to the app via a Shopify API. We do have some filters in place to filter out specific script or bot activity on a website, but sometimes there is no reliable logic to differentiate human vs script activity. In those cases you may see some activity that may be the result of a bot or script.One possible reason that you may have bot scripts running on your shop is that they are the result of paid ads or affiliate links (to generate "traffic" or "clicks" for example), but we do not have the visibility or information available to help you determine anything more specific. For some shops the bots are occasional, for others they are constant. If you have Google Analytics set up, you can follow a guide like this one or this one to get a better understanding.